Privacy Policy

1. What we collect

When you request a consultation or otherwise contact us, we collect the details you submit — typically your name, phone number, email address and the city or address of your project. You may also share optional project details, such as the rooms or products you’re interested in.

If you choose to upload photos of your space, we collect those photos. If you use our design assistant, we collect the content of that conversation. We also collect basic analytics and device information, such as the type of device and browser you’re using and which pages you visit, to understand how the site is used.

2. How we use it

We use what you submit to arrange and follow up on your consultation, and to improve this website. Your details are used only to arrange your consultation — never sold or shared.

3. Uploaded photos

Photos you upload are stored privately and used only to help plan and design your project. They are not made public and are not used for anything beyond your consultation and project.

4. Design assistant conversations

If you use the design assistant, we store the conversation in order to provide the service and to help with your project. Conversations may be retained for a limited period afterward, primarily to improve the assistant and to follow up on your request.

5. Analytics & cookies

We intend to use privacy-safe analytics with consent-aware defaults to understand overall site usage. As of this policy, detailed measurement has not yet been configured on this site; this section will be updated with specifics once analytics is active.

6. Data retention

We keep information only as long as we reasonably need it. Consultation requests and related records are generally retained for our business records. Design assistant conversations and uploaded photos are kept on a more limited retention schedule tied to your project and the assistant’s purpose.

7. Your choices

You can ask us what information we have about you, or ask us to delete it, at any time. To make a request, reach out through the contact details on our site.

8. Service providers

We may work with trusted service providers to help run this site and our business — for example, for email delivery, website hosting and analytics. These providers process information on our behalf and only as needed to provide their service to us.

9. Contact

If you have questions about this policy or how your information is handled, reach out through the contact details on our site.

Effective date: pending launch